Refund & Return Policy
We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we accept returns within 7 days of the original purchase date.
Your payment will be refunded to you within 48 hours after the return is accepted.
Return Policy Terms and Conditions:
- Returns will only be accepted for items that are damaged upon receipt.
- No returns will be accepted if the damage is caused by the customer, including but not limited to:
Exposing silver jewellery to chemicals such as perfumes, lotions, or hair sprays, as these can cause discoloration.
• Using harsh chemicals or abrasive materials to clean silver jewellery, as these can scratch or damage the metal.
• Accidental breakage by the customer. - Items must be returned in their original packaging and in the same condition as when they were received.
- Returns must be accompanied by the original sales receipt or proof of purchase.
- Refunds will be issued in the same form of payment used for the original purchase.
- Shipping and handling charges are non-refundable, except in cases where the return is due to an error on our part.
For any inquiries or to initiate a return, please contact our customer service team at Email id:Â cadieinfo@gmail.com ; Phone no: +91 8200774782.
We appreciate you purchasing from us. We value your business and aim to go above and above in terms of customer service and product quality.
- To keep your silver jewelry from tarnishing, keep it in a dry, cool area like a jewelry box or pouch.
- To prevent discoloration, keep your silver jewelry away from chemicals like lotions, perfumes, and hair sprays.
- To get rid of any tarnish or filth, clean your silver jewelry on a regular basis with a soft cloth or a silver polishing cloth.
- To clean your silver jewelry, stay away from using abrasive or harsh chemicals as these might scratch or harm the metal.
- To clean extremely tarnished pieces, use a silver polish or dip made especially for silver jewelry.
- Consider using anti-tarnish strips or pouches to help prevent tarnishing.
You may prolong the beauty of your 925 sterling silver jewelry for many years by adhering to these suggestions.