Cadie Designer Jewellery

Refund & Return Policy

We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we accept returns within 7 days of the original purchase date.

Your payment will be refunded to you within  48 hours after the return is accepted.

Return Policy Terms and Conditions:

  1. Returns will only be accepted for items that are damaged upon receipt.
  2. No returns will be accepted if the damage is caused by the customer, including but not limited to:
    Exposing silver jewellery to chemicals such as perfumes, lotions, or hair sprays, as these can cause discoloration.
    • Using harsh chemicals or abrasive materials to clean silver jewellery, as these can scratch or damage the metal.
    • Accidental breakage by the customer.
  3. Items must be returned in their original packaging and in the same condition as when they were received.
  4. Returns must be accompanied by the original sales receipt or proof of purchase.
  5. Refunds will be issued in the same form of payment used for the original purchase.
  6. Shipping and handling charges are non-refundable, except in cases where the return is due to an error on our part.

For any inquiries or to initiate a return, please contact our customer service team at Email id: cadieinfo@gmail.com ; Phone no: +91 8200774782.

We appreciate you purchasing from us. We value your business and aim to go above and above in terms of customer service and product quality.

  • To keep your silver jewelry from tarnishing, keep it in a dry, cool area like a jewelry box or pouch.
  • To prevent discoloration, keep your silver jewelry away from chemicals like lotions, perfumes, and hair sprays.
  • To get rid of any tarnish or filth, clean your silver jewelry on a regular basis with a soft cloth or a silver polishing cloth.
  • To clean your silver jewelry, stay away from using abrasive or harsh chemicals as these might scratch or harm the metal.
  • To clean extremely tarnished pieces, use a silver polish or dip made especially for silver jewelry.
  • Consider using anti-tarnish strips or pouches to help prevent tarnishing.

You may prolong the beauty of your 925 sterling silver jewelry for many years by adhering to these suggestions.

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